General terms and conditions
of sale

« rocketmediaservices.com » Website: e-marketing service on social networks

Clause 1 : Scope of application

These general terms and conditions of sale apply to all transactions concluded through the rocketmediaservices.com website.

The mailing address is: 126 Boulevard Haussmann 75008 Paris (France)

The company can be reached by email at info@rocketmediaservices.fr

A "Customer" is any natural or legal person placing an order with rocketmediaservices.com that has been validated via the secure payment platform.

The Customer acknowledges that, prior to any order, he/she has received sufficient information and advice from rocketmediaservices.com to ensure that the offer meets his/her needs.

Clause 2 : Order

Any order placed on the rocketmediaservices.com website implies full and unreserved acceptance of these general terms and conditions of sale as well as the conditions of use of the site. The seller will communicate by email confirmation of the recorded order and an invoice in the body of the email.

Clause 3 : Price

The prices of the goods sold are those in force on the day the order is placed. They are denominated in euros and calculated excluding taxes. Consequently, they will be increased by the VAT rate and transport costs applicable on the day of the order. 

Rocket Media Services reserves the right to change its rates at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is placed.

Clause 4 : Payment

Full payment for the service(s) requested is due immediately on the date of the order. Payment is made exclusively by Paypal.

Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

Secure online payment by credit card is made through our partner PayPal. The information transmitted is encrypted by state-of-the-art software and cannot be read during transport on the network. Any guarantee as to the security of this system is entirely the responsibility of our partners and cannot be attributed to rocketmediaservices.com.

Clause 5 : Delivery

Deliveries are made to the URL indicated in the order. The risks are borne by the purchaser from the moment the services have virtually left the premises of rocketmediaservices.com. Delivery times are only given as an indication.

Subscribers, likes, views... are returned in case of loss if the order is placed less than 30 days ago. In the event of loss on a surplus, they are not returned.

Clause 6 : Conditions of refund

6.1 - Retraction period not applicable

In accordance with Article L121-21-8, the right of withdrawal may not be exercised for the supply of digital content not provided on a material medium, the execution of which has begun after prior express consent of the consumer and express waiver of his right of withdrawal.

By reading these general conditions of sale, you waive any right of withdrawal, no request for refund can be considered concerning the sale of dematerialized product.

6.2 - Reimbursement in case of non commencement of services

A refund request may only be applicable if the seller has not started the ordered services or if the URL is incorrect at the time of ordering.
Our security system can obviously detect the slightest change in the target link and monitor its statistics in real time.

Clause 7 : Responsibility

The rocketmediaservices.com seller, in the online sales process, is only bound by an obligation of means, its liability cannot be held liable for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of the service of the site or a third party, or other unintended problems. The buyer may in no event bring proceedings against rocketmediaservices.com for damages due to the provision of the ordered service(s). rocketmediaservices.com cannot be held responsible for any possible violations of the general conditions of use towards third party services due in particular to violent, sexual content,... and their consequence(s). The buyer acknowledges that he/she has enquired about the terms of use of the platforms for which he/she is purchasing, understands the potential risks associated with the purchase of certain services, and acknowledges that rocketmediaservices.com cannot be held liable in one or more cases for the occurrence of his/her risks.

Clause 8 : Discounting

No discount will be granted in the event of early payment.

Clause 9 : Force majeure

Rocket Media Services may not be held liable if the failure to perform or the delay in performing one of its obligations described in these general terms and conditions of sale results from a case of force majeure. As such, force majeure refers to any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Clause 10 : Competent court of jurisdiction

Any dispute relating to the interpretation and execution of these general terms and conditions of sale is subject to French law.

Last updated on March 9, 2019